Delivery and Returns

Covid-19: Please also be aware that due to the current situation delivery may take up to three times as long to arrive, we appreciate your support and patience throughout this time.

Dispatch:

All of our orders are packed in house by a small work team. Dispatch usually takes 2 to 5 days from when your order is placed. Sometimes our staff are extremely busy, so please allow up to 10 working days from confirmation before you contact us on this matter.

Shipping:

All shipping dates must add on the estimated dispatch time.

Standard UK Delivery

  • 2-3 working days
  • Free delivery on orders over £50

For standard items:

  • £3 for first item
  • £1 per additional item

For large and/or heavy items (i.e. the wooden box):

  • £4 for first item
  • £2 per additional item

Tracked and Signed UK Delivery

  • 1 working day

For standard items:

  • £8.50 for first item
  • £1.50 per additional item

For large and/or heavy items (i.e. the wooden box):

  • £11.50 for first item
  • £3.50 per additional item

Standard Delivery to Europe

  • 5-10 working days – As a rule, countries closer to the UK such as France and Germany usually get their post quicker.
  • Free delivery on orders over £60

For standard items:

  • £5 for first item
  • £1.50 per additional item

For large and/or heavy items (i.e. the wooden box):

  • £8 for first item
  • £4.50 per additional item

Tracked and Signed Delivery to Europe

  • 3-5 working days – As a rule, countries closer to the UK such as France and Germany usually get their post quicker.

For standard items:

  • £11 for first item
  • £2 per additional item

For large and/or heavy items (i.e. the wooden box):

  • £14 for first item
  • £5 per additional item

Standard Worldwide Delivery (Including USA)

  • 10-14 working days
  • Free delivery on orders over £100

For standard items:

  • £7 for first item
  • £2 per additional item

For large and/or heavy items (i.e. the wooden box):

  • £11 for first item
  • £6 per additional item

Tracked and Signed Worldwide Delivery

  • 5-7 working days – If your order takes any longer than this, usually the parcel is being processed by customs. Please feel free to contact us if the parcel is taking longer than three weeks.

For standard items:

  • £12.50 for first item
  • £2.50 per additional item

For large and/or heavy items (i.e. the wooden box):

  • £17 for first item
  • £7 per additional item

(Saturdays, Sundays and UK bank holidays are not working days)

Returns:

You can return your item within 14 days by emailing [email protected] Please bear in mind postage and packaging will not be refunded.

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